Orthodontist in Columbia

Insurance Support

Our office staff is always available to help you with insurance claims and paperwork.  We accept almost all insurance plans.

Insurance Concierge Service

We realize that you hold Plaza Dental Group to a high standard and expect that we will provide you with a great experience each time you visit our office and this includes helping you understand your insurance policy.

For this reason, we have two full-time dental insurance specialists in our practice that start reviewing your dental insurance policy and even call your insurance company for you before you ever set foot in the door! We don’t like surprises, and we know you don’t either.

Before beginning any treatment, you will be given a comprehensive cost and insurance estimate — often the same day of your initial visit with us. The cost of your treatment will vary, depending on your individual dental problems and the treatment choices you make.

Our promise to you: At Plaza Dental Group, we will go the extra mile to verify and evaluate your dental insurance policy so you don’t have to.

Helpful Insurance Facts

The filing of dental insurance claims can be done by the patient or the dental office.

Plaza Dental Group files insurance claims on your behalf to save you time and money.

Most plans have yearly deductibles you will need to meet before insurance payments begin.

Plaza Dental Group will inform you of the amount of this deductible before you start treatment.

No insurance plan pays 100% of treatment cost. There will be a co-payment you will need to pay.  This amount is chosen by your employer.

Plaza Dental Group will inform you of this co-payment estimate before you start treatment.

Dental plans have a maximum benefit amount each year. This amount is determined by your employer. The less your employer pays for the dental plan, the smaller the benefit amount.

Plaza Dental will inform you of this maximum benefit level before you start treatment.

Unfortunately, some routine dental services are not covered by insurance plans. Even more, Insurance companies will never tell us with 100% certainty if services are covered. They are always subject to review after the treatment has been completed.

Plaza Dental Group, nor any other dental office, can guarantee that services will be covered.

Sometimes your insurance company will inform you that a charged amount is above the “usual, customary and reasonable” amount.

Plaza Dental Group provides high-quality dental care and sometimes this commitment conflicts with the amount your insurance plan wishes to pay for treatment. (Sometimes your dental insurance company is okay paying for mediocre quality, not excellent quality.)
We do not allow insurance companies to dictate the quality of care we provide to our patients.

It’s not worth the frustration for you or your doctor to provide mediocre care. We remain insurance-aware, not insurance-directed. The treatment we recommend will always be based on your individual needs, with your best oral health in mind, and not what someone at your dental insurance company thinks you should do.

At this time, we are processing claims through the Implant and Surgery Center out of network.  As with all of our services, we are happy to discuss payment options before treatment begins.

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